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SHIPPING & RETURNS

Shipping Policy

Processing & Dispatch

  • Orders are processed within 5 business days.

  • You will receive a tracking number once your order has been dispatched.

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Delivery Estimates (via Australia Post)

  • Metro Areas: Estimated delivery within 5-7 business days.

  • Rural & Remote Areas: Allow extra time for delivery.

  • Delays: Australia Post may experience occasional delays beyond our control, especially during peak seasons.

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Order Tracking

  • All orders include tracking. You will receive an email with your tracking number once your order has been dispatched.

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Lost or Delayed Parcels

  • If your order has not arrived within 14 days of the estimated delivery time, please contact us, and we will assist you in lodging an inquiry with Australia Post.

  • We are not responsible for lost parcels due to incorrect addresses provided at checkout.

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International Shipping (Optional – if you plan to ship outside Australia)

  • We currently ship worldwide via Australia Post International.

  • International shipping costs vary based on location. Customers are responsible for any customs fees.

 

For any shipping-related inquiries, please email office@driveforcediesels.com

Return & Exchange Policy

We want you to love your purchase! If you need to return or exchange an item, please review our policy below.

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Returns & Store Credit

  • Returns are accepted within 30 days of receiving your order.

  • Items must be unworn, unwashed, and in original packaging with tags attached.

  • Once we receive and inspect the returned item, we will issue a store credit via a gift card or discount code.

  • We do not offer refunds—only store credit or exchanges.​

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Exchanges

  • If you need a different size or style, we are happy to offer an exchange within 30 days of receiving your order.

  • Exchanges are subject to stock availability.

  • If the requested item is unavailable, store credit will be provided instead.

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Return Shipping

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

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Faulty or Incorrect Items

If you receive an incorrect or faulty item, please contact us within 14 days of delivery with photos, and we will arrange a replacement or store credit.

For all return and exchange requests, please email office@driveforcediesels.com with your order number and details.

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